1.1 "Business Customer" means any party to whom a quotation or tender is addressed or whose order is accepted by the company.
1.2 "Mayflower " means Mayflower Washroom Solutions also referred to as "we" or "us" in these terms and conditions.
1.3 "Catalogue" means the catalogue of products and services offered by Mayflower Washroom Solutions.
1.4 "Force Majeure" means any cause affecting the performance by Mayflower Washroom Solutions of its obligations arising from acts, events, omissions, happenings or non-happenings beyond its reasonable control including (but not limited to) governmental regulations, fire, flood or any disaster or industrial dispute affecting a third party.
1.5 "Normal Working Hours" means 9 am to 5 pm on a Working Day.
1.6 "Working days" means Monday to Friday, excluding Bank or other Public holidays.
1.7 “The Works” means the works undertaken in accordance with the quotation or contract
2.1 All quotations are given and contracts of sale accepted by Mayflower Washroom Solutions shall be deemed to incorporate these terms and conditions, which shall prevail over any other terms from the party ("the Customer") with whom Mayflower Washroom Solutions is dealing. Cancellation of orders by business to business customers is not accepted as many orders are dispatched on the same day the order is placed.
2.2 All other terms and conditions are excluded from contract and no variation thereof is possible unless expressly accepted by the Managing Director or Company Secretary Mayflower in writing signed by such person setting out in full the relevant alterations and qualifications.
2.3 All orders are subject to acceptance and to availability of the goods ordered: Mayflower Washroom Solutions is entitled to refuse any order placed by you.
2.4 You undertake that:
a) all details you provide to us for the purpose of purchasing goods or services offered on our web site are correct.
2.5 Please note, Mayflower Washroom Solutions may record and / or monitor inbound and outbound calls and electronic traffic for training purposes.